Frequently asked questions regarding a domain name transfer

How exactly does the transfer of a domain name work?

Such a transfer works in a very simple way:

  • You send us your request to transfer your domain name.
  • We submit your request to your domain name manager.
  • The manager sends you an e-mail to confirm your request.
    You confirm via e-mail or online that you wish to transfer your domain name to Combell.
  • And you are done! Your domain name is transferred within 24 hours, regardless of the extension.

In some cases, you need a transfer code. It is best that you request it from your current domain agent. Do not worry, Combell is happy to help you with this and even takes care of the administrative side of things.

My desired domain name is already taken. How can I find its owner?

Thanks to Combell's handy WHOIS module, you can know who the owner of a certain website is in no time. We are happy to help you further with professional advice and assistance in negotiating with the current owner of your desired domain name.

Can I just transfer any extension to Combell?

Absolutely! Combell is THE specialist when it comes to international domain names.

However, the domain name transfer process depends above all on the extension. Combell knows the right process per extension and does what is necessary for you.

Will my visitors notice anything about the transfer?

No. Your website remains available to Internet users during the move. So, you just keep welcoming potential customers.

You yourself will also hardly notice that your domain has been moved. Combell takes care of the whole administrative hassle that is involved and sees to it that absolutely no data is lost. And also no e-mails.

What will happen with my website during the transfer process?

When you transfer your domain name to Combell, your website simply remains online. Your visitors will not notice anything.

What happens with my e-mails during the transfer process?

You can rest assured that not a single e-mail will be lost during the transfer process of your domain name. Since Combell takes care of the entire administrative side of things that is involved during a domain transfer process, with Combell, "your host on the Internet", you do not have to worry about anything.

Should I pay to transfer my domain name?

No. The transfer process itself does not entail any costs. The only thing you have to pay for is the yearly registration fee for a period of 1 or several years. You can find the registration rates on our rate card.

With our free services, you benefit from a special price anyway.

What is a transfer process?

Transferring your domain name to Combell is the same as moving it.

What is the difference between a transfer process and a trade process?

Transferring your domain name means that you move it from one domain agent to another, while remaining its owner.
A trade, on the other hand, means that you sell your domain name to someone else. Unlike with a transfer (or move), a trade means that you also transfer your ownership.

However, such a trade can also be coupled with a transfer. After all, the new owner is not required to have the domain name hosted by the original domain agent. When trading the domain, he or she can thus transfer the new domain name to another agent.

How long does it take to transfer my domain name?

Depending on your domain name's extension, this can be done within 24 hours without your visitors having to suffer any inconvenience.

As soon as we receive your confirmation of the transfer to Combell via e-mail or online, we start doing what is necessary.

Do I have to deliver special documents for the transfer of my domain name?

This entirely depends on your domain name extension. Each domain registry indeed follows its own rules and procedures.

The good news is that you do not have to worry about anything at all. Combell is the number 1 domain agent in the Benelux and has experience with about any domain extension in the world. Our domain name specialists will take care of all the administrative side of things for you.

The registration of my domain name with my current agent will soon expire. When should I request my transfer to Combell?

It is best that you do that as soon as possible. You determine the date on which the transfer must be done. Obviously, you only pay for your registration with Combell from the moment that your domain name is registered with us.

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