Request your money backAllow yourself to be convinced by Combell's quality services.

Allow yourself to be convinced by
the quality provided by Combell!Money-back guarantee

If you are not satisfied, you can request your money back within 90 days after purchase.

We at Combell are convinced that the quality of our products and associated services is excellent. This is why we offer a free money-back guarantee with most of our products. This period lasts up to 90 days after purchase.

Conditions for the refund via the money back guarantee:

  • You need to submit the refund request within 90 days after purchase.
  • Only one refund per customer can be processed.
  • A refund is only possible for end customers and thus not for resellers.
  • A refund is only possible for new customers or for existing customers who have never purchased the contested product before.
  • When we give you your money back, we consider the remaining months of the contested product (pro rata), from the first day of the next month.
  • First, you need to cancel the product via the standard cancellation form. After that, you have the possibility to claim your money back via the chargeback form. The services go offline from the first day of the next month.
  • It is possible to get a refund for all products, except options, special domain names and SSL certificates and servers (both VPS, Cloud...). It is however possible to get a refund for standard domain names (.be, .nl, .com, .net, .org, .biz, .info, .eu), web hosting, all e-mail products, Sitebuilder, Online Fax, databases, etc.
Request

Money-back guarantee

Up to 90 days after purchase.

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