Support that goes the extra mileCombell 24/7 Support

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24/7 free in-house support.

0800-8-5678 0800-8-567890 +32 (0)9 218 79 79

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Drop us an email with your question. We'll respond within 24 hours.

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Knowledge Base

Help yourself out with our indepth knowledge base.

Knowledge base

No waiting times and always available. Even on holidays.

Combell Experts: market leader in the Benelux

Since you can expect the best service and quality from Combell, our premium support team is at your disposal at any time, 24/7.  No endless hold music before someone picks up the phone; a real specialist with in-depth technical knowledge will answer your call almost immediately. This way, you always get the help you need, even on weekends.  And this service is always free!

We speak your language

Capable and accomplished specialists will talk to you in your language about anything that is bothering you. We cherish quality communication. We will not start with asking you to ‘try to turn it off and on again'. Our conversation will not be scripted and templated. We listen, we cooperate and we care for your feedback.

Support available 24/7

Our 24/7 support is there for you any time of the day, any day of the week, all through the year. Because the Internet does not sleep. To our specialists urgency and efficiency are a default state. And we are not intimidated by a little rush - we will rock that response time with ease and without any waiting time: there will always be someone to pick up the phone right away.

Going that extra mile

We are in the business of making your IT environment safe and your life easy. We will go beyond the standard. Customer satisfaction is taken religiously seriously at Combell. Our relentless support will go all lengths to make you feel as an actually supported and cared for customer, and not just as another lifeless account number.

Free website moving

Yes, we will go that extra mile for you. How far? All the way to your former provider and back, taking your website with us. Your personal Combell Mover will create a time plan for you, move your files and rearange the default Combell environment so you and your site feel at home.

Rock solid SLAs

We measure our support with your scale - we have comprised different service level packages. Get a service level agreement perfectly tailored to your needs. You are the boss. Tell us what you need done. We promise you professional advice, flexibility and accuracy in creating your agreement.

All the experience you need

Our employees are experienced and knowledgeable. Our support staff are not just professional trouble shooters. We have created a skillful squad of developers, specialized in WordPress, Magento, Joomla, Drupal, Prestashop, Dotnetnuke and Concrete5. We bet we have heard about your favorite CMS, too. We know how it works, and even where it can fail you, before it does.

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