Support that really helps you

Our support team is available day and night to assist you.

By phone

Call us: 0800-8-5678

Our international number
+32 9 218 79 79

Via e-mail

Contact us via e-mail

We will respond within 24 hours

Via Livechat

Chat in the control panel

Available from 9 a.m. to 5 p.m. in the control panel

Support team
  • Free support, day and night
    Since the Internet never sleeps, we are available to assist you at any time.
  • We go further than other hosting providers
    No standard answers, but in-depth help and advice that will really help you.
  • Outstanding expertise
    No call centre operators who are mainly good at making calls, but real experts.

80% of performance issues have nothing to do with your server!

Our Performance Team identifies the underlying causes.
This way, we will be able to provide you with targeted advice on how to give your website wings, without wasting money on additional servers.

"Throwing servers at the problem is not the solution!"

Go to the Performance Team page
Hosting Support

Extended support with an SLA

Contractual online commitment with recovery guarantees

Do you want your website or application to stay available at all times, no matter what? That is exactly the guarantee you get from us!
Is there a risk that things might go wrong? In that case, we will intervene proactively thanks to our continuous monitoring service. We will make the necessary adjustments and provide a thorough solution.

  • Always online thanks to our SLA guarantees
  • Quick and structural solutions instead of buggy workarounds
  • Compensation if something goes wrong
Learn more about our SLA guarantees

Contact us for support


Our specialists are available 24/7 to provide you with free support. Feel free to contact Joachim and his colleagues via e-mail or by phone.

Joachim Coessens Specialist Support