Mobility software requires confidential processing of sensitive user data


InTouch Customer Case

Sint-Truiden-based company InTouch specialises in digital services for smart cities. The purpose of these services is to improve the quality of public services in cities and municipalities and make life easier for citizens. The latest products include solutions for issuing digital resident cards and transit permits for car-free zones that have been created in towns and cities. But also for monitoring enforcement of these permits.

InTouch's request

These mobility solutions require a connection to the National Register. Because InTouch needs the address of the citizens to establish the price of each permit. Enforcement is based on number plates, which means the citizen's personal details must once again be retrieved from the National Register. The retrieved information must therefore be stored securely. In concrete terms, the company was looking for:

  • High-performance hosting, with the possibility to scale up if necessary
  • Storing personal data of permit holders securely, in order to comply with the GDPR
  • Reliable IT infrastructure to ensure that applications are available 24/7

"InTouch must establish a connection to the National Register. Data security is very important in this context."
SaaS apps & Web apps

Our solution

  • The hosting provided by Combell is ideally suited to accurately process confidential information
  • Combell ensures that the data are stored in Belgian data centres
  • All the data are always encrypted
  • In addition, the data are isolated from those of all other customers

Why Combell, according to InTouch

  • Combell is a local partner boasting a great reputation
  • Thanks to Combell's experienced engineers, InTouch can always engage in a dialogue about the needs of its customers
  • Combell takes care of the entire infrastructure. This way, InTouch can focus on the development of new solutions, such as AIRobot, which can quickly and accurately map accidents with the help of a drone.

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Siegfried Deleyn
Siegfried Deleyn Managed hosting specialist