Blacklion
Quick availability of the Combell collaborators
Blacklion Customer Case
Blacklion builds websites for self-employed workers and SMEs. Their portfolio also includes a few multinationals and political parties.
Related services
Blacklion’s request
A reliable provision of services
“What they offer is fundamental to our services. You should know that, if their service fails, like when a server is down, all we have done is gone. It once happened to us that our server was down because of a mistake we ourselves made and that was a moment of intense stress. But when you call Combell and you find a calm, professional and well-trained partner on the other end of the line, who immediately takes action and you find that, within fifteen minutes, the server is running again, this enormously enhances the feeling of trust.”
“It always amazes us how fast those people are available!”
Our solution
A server with very quick support
“We have one server with Combell, on which we basically run all our services, and we currently plan to start a second server with them.
What is more, we can always rely on very quick support; it always amazes us how fast those people are available.”
- Flexible server, easily scalable
- Very quick support
Combell’s assets, according to Blacklion
“Combell also is a real partner with very well-trained people, who interact with us in a very pleasant way. Combell always anticipates our needs, and that is vital to us, especially now that we are going through a growth phase. In truth, we do not look at our bill anymore; in that sense, we of course care for the fact that their rates are competitive, but for the service we get, we just do not feel the need to compare.”
- Very well-trained people
- A very pleasant way to interact with us
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