Transferring your website is often a difficult and time-consuming task. Fortunately, we at Combell take care of this for you, free of charge.
Choose a hosting package that meets your needs. Every hosting package includes our transfer service free of charge.Take a look at our range of hosting services
Request your transfer. Then, we will contact you to gain access to your previous hosting package (and website).Request your transfer
All the files of your website are copied to your new hosting package at Combell.
A temporary URL will allow you to test your website before it goes live.
TIP: Butler transfer service with Managed WordPress
When migrating from a WordPress website to a Managed WordPress package (Professional or Expert), your website will also be thoroughly updated as regards WordPress, the themes, plugins and the PHP version. This way, you will be able to get off to a flying start with Combell!
Discover Managed WordPress, our best WordPress hosting ever!
No waste of time or risks of error. Our specialists guarantee a successful transfer to Combell with a personal service.
Our specialists are trained in transferring these services without downtime. Your visitors will not notice anything that is happening in the background!
No matter if your current provider is located in the BeNeLux, in the US or in Asia: we will assist you with every transfer.
When you purchase a hosting package for your website, you can choose whether or not you want to transfer your domain name to Combell.
Transferring your domain name to us is the simplest scenario.
All you have to do is provide us with a transfer code (also called authorisation code). This can be done during the ordering process or afterwards, by e-mail.
As soon as we receive this code, we will arrange everything for you. How handy!
If your domain name is hosted by another provider, you will have to change some settings yourself so that your domain name points to your new hosting package at Combell.
You will have to change the A records of your domain name so that they point to the IP address of your hosting package. That may sound complicated, but it is actually pretty simple. Feel free to call us if you need any assistance.
What happens to your e-mail addresses or mailboxes depends on the e-mail solution you choose.
If your domain name is hosted by Combell, we will make sure that the DNS records are set correctly so that your e-mail traffic remains in perfect working order after the transfer of your website.
Is your domain name hosted elsewhere? In that case, you will have to check the DNS settings yourself and adjust them if necessary.
Your previous mailbox will not be transferred automatically.
Via the control panel, create a mailbox with the same e-mail address as your previous mailbox.
Do you want to keep your old e-mails?
Export (backup) your current mailbox and import it into your new mailbox.
Do you have an Exchange or Microsoft 365 mailbox with Combell? In that case, we will also transfer your previous Exchange or Microsoft 365 mailbox for you.
If your domain name remains where it was, you do not need to change anything. The e-mail service will continue to work as before.
Do you want to transfer your domain name to Combell?
Then, you have to use the same settings you are using now. Check the DNS records with your current provider and reuse them at Combell. We can assist you with this if necessary.
Use the control panel to create a new forwarding address (redirect).
Automatically redirect incoming e-mails to another e-mail address. Received e-mail messages are only stored in the mailbox to which you redirect the messages.
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Frequently Asked Questions
Combell Mover Migration service is available for the following services:
Combell's Migration service is included for free if you transfer a website, VPS or domain name to Combell.
We have extensive experience in transferring Internet services from many providers. However, you must give us the necessary access codes so that our specialists can complete the transfer successfully. In addition, the transfer must be technically feasible; your software may be obsolete or certain websites may be impossible to transfer (e.g. those that have been built using a website builder package).
Combell's Mover Migration service reserves the right to refuse and cancel requested migrations if the product to be transferred meets one of the following criteria:
We try to avoid this by preparing everything on our environment before completing the transfer. This way, your previous provider will not be aware that you are leaving him.
Our specialists do all they can to make sure to avoid downtime during the transfer process. During the admission interview, this will be discussed on a case by case basis in order to find the best possible approach.
We need to get the login information of your current provider: the link to the control panel, your username and your password. This information is absolutely necessary. Root access (via SSH or Terminal Services) can speed up the transfer process but is not an absolute necessity.
Microsoft Exchange e-mail
VPS with Plesk
Of course, our Combell Movers are available to assist you with this task. And they do this 24/7 via our free 0800 number or via e-mail.
Our specialists are available 24/7 to provide you with free advice. Feel free to contact Simon and his colleagues via e-mail or by phone.