ionProjects
Specialised ERP web application for a niche audience
ionProjects Customer Case
Since its foundation, Mechelen-based ionProjects has been focusing on a niche audience of ICT companies, engineering firms and consultancy firms. The ERP application ionBIZ, which was developed in-house, thus provides extensive features for this target group, such as project management, planning, timesheets, ticketing, helpdesk and portfolio management.
Related services:
ionProjects’s request
The web application must be able to run in a stable manner
The ionBIZ web application must be available at all times. The customer base of ionProjects consists of about one hundred medium-sized and large organisations, and their collaborators rely on the ERP application to perform their tasks.
- Continuous availability of the web application
- Reliable hosting so that ionBIZ can continue to run in a stable manner
- Immediate reaction if something goes wrong.
“The many users must always have access to our ERP application ionBIZ. And Combell’s rock-solid SLAs give us this uptime guarantee”
Our solution
Seamless migration to managed hosting
- Managed hosting at Combell with web server and database server
- Rock-solid Service Level Agreements with guaranteed uptime
- The web application ionBIZ must run smoothly and stably thanks to hosting in high-security data centres
- Fair price considering the quality of the services provided
- Helpdesk available directly 24/7
Why Combell, according to ionProjects
- Excellent technical level of Combell staff, as a result of which the migration to a new server can proceed smoothly
- Backups are kept for up to 30 days so that any error made by an end user can be easily corrected.
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