“SimplyBook does exactly what it promises”

Arttra Design from Pelt specializes in textile printing, embroidery, and personalized clothing for both individuals and businesses. From funny T-shirts for bachelor parties to workwear and large-scale orders for construction companies: founder Mike Lambrechts and his team handle it all with ease. Online plays a crucial role in this. With Combell hosting and SimplyBook, Mike not only streamlines his webshop but also his appointment management.

Mike, can you briefly explain what Arttra Design does?

“We print and embroider textiles for both individuals and businesses. That ranges from people who want a funny T-shirt for a bachelor party or carnival, to sports clubs and companies that need thousands of items. We also create printed workwear and gadgets.

We’ve also worked for well-known names such as roof and façade renovation specialist Kijzer from ‘Huis Gemaakt’ on VTM, as well as BMW and KIA. Those are great references.”

How important is online succes for your business?

“Online is extremely important. I’d say 80 to 90% of our revenue comes from online activities. Our webshop is a key channel, and all traffic runs through our website.

We advertise heavily via Google and social media. Everything comes in through those online channels, so it simply has to work well.”

80 to 90% of our revenue comes from our webshop

Mike Lambrechts, Combell customer and founder of Arttra Design

You use SimplyBook for appointments and bookings. Why did you choose SimplyBook?

“I follow Combell on social media and saw SimplyBook there. It immediately appealed to me because it seemed easy to automatically add appointments to my calendar and that of my staff.

We had already tried several other options before, but they didn’t meet my expectations. SimplyBook just works well.”

What were the deciding advantages for you?

“The biggest advantage is that every appointment is automatically added to my Google Calendar, and time slots are instantly blocked. That way, other customers can’t double-book.

We’ve tried several other booking tools, but they didn’t meet my expectations. SimplyBook just works well.

Mike Lambrechts, Combell customer and founder of Arttra Design

I receive notifications via the app, and customers can reschedule or cancel themselves. It all runs automatically. I’ve hardly had to put any work into it. It does what it promises.

We also regularly get feedback from customers saying they like being able to book online. It’s easy, fast, and they don’t have to fill in much information. It just works perfectly.”

How does this make your life as an entrepreneur easier?

“It definitely makes our lives easier.

In the past, you had to go back and forth with emails or phone calls to schedule an appointment. Now the system handles all of that. I don’t have to worry about it.

Because everything is linked to Google Calendar, I know my planning is accurate. With other tools, that integration sometimes caused issues, but here it was simply a matter of logging in and done. No hassle.”

SimplyBook handles all my bookings, I don't have to worry about a thing.

Mike Lambrechts, Combell customer and founder of Arttra Design

How has your collaboration with Combell been?

“We’ve been with Combell for web hosting for quite some time. Our previous provider no longer met our expectations. During our migration, and whenever I had questions, we were helped incredibly well and quickly via email and chat. Everything went very smoothly.

The setup for SimplyBook was also done quickly.”

Manage your appointments the smart way too

Do you, like Arttra Design, want to spend less time on back-and-forth emails and phone calls?

With SimplyBook, you can schedule appointments automatically, seamlessly connect with Google Calendar, and give your customers the freedom to book online themselves.

Discover how SimplyBook makes your business more efficient.