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Create users & administrators and manage permissions

IN THIS ARTICLE

Create a user / manager on the control panel

Follow these steps in your control panel:

  1. Go to “Settings”> “Users”> Click in the menu on the left on “Administrators” or “Users”, depending on which type of user you want to add.
    What is the difference between administrators and users?

    Users:

    • Can only manage (selected) products
    • Can not contact Combell for support
    • Users are your customers or external persons

    Administrators:

    • In addition to (selected) products, they also have access to financial rights, security settings and user management
    • Can contact Combell for support
    • Administrators are your own employees
  2.  Now click on “Invite administrator” or “Invite user” at the bottom of the list.
  3. Enter “First Name”, “Last Name” and “Email Address”.
  4. Check the checkbox so that they receive an e-mail to set a password.
  5. Choose the language and click on the button to create the user or administrator.
    Via the specified e-mail address the person receives an invitation with which he or she can set a password and get started.
  6. Continue to assign rights yourself, see below!

Assign rights to your user / administrator

A user has fewer possible rights than an administrator. The procedure is therefore different for both.

For an administrator

  1. Go to “Settings”> “Users”> Click on “Administrators” in the menu on the left.
  2. You see a list of administrators. Click on “Rights” at the administrator that you want to assign or change rights to.
  3. Check the rights to which this Administrator may have rights: “Financial”, “Security”, “User management” and / or “Technical management”.
  4. Do you check “Technical management”? Then choose which products this user can manage.
    • All rights: The user can manage all products.
    • Rights per account or product group: Here you can determine to which products a user has access (see image below this article).
      For example, you can indicate that a user can only manage domain names by clicking “Full management” on the right of the “Domain names” line.
      But you can also indicate that an administrator can only manage 1 specific domain name. You do this by clicking on “Specify” and then selecting the domain name.
    • Rights via tag: In that case the user gets access to every product to which you have added the selected tag .

For a user

  1. Go to “Settings”> “Users”> Click on “Users” in the menu on the left.
  2. You see a list of users. Click on “Rights” for the user to whom you want to assign or change rights.
  3. Choose which products this user can manage.
    • No rights: The user cannot manage products.
    • All rights: The user can manage all products.
    • Rights per account or product group: Here you can specify to which products a user has access (see image).
      For example, you can indicate that a user can only manage domain names by clicking on “Full Control”.
      But you can also indicate that an administrator can only manage 1 specific domain name. You do this by clicking on “Specify” and then selecting the domain name.
adjust rights
This manager has access to all domain names and 1 of the hosting packages. The administrator has no access to the management of the mailboxes.
Updated on 27 March 2020

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