What is an MX-record? How do I create / change it?

The MX-record, also called the Mail Exchanger Record, is the part of the Domain Name System (DNS) that provides information about the mail server that your domain name uses.

You can optionally specify multiple MX-records, each with a different priority.

Follow these steps in the control panel to set an MX-record:

  1. Go to “My products”> “DNS & forwarding management”> Click on the “Manage DNS” button to the right of your domain name.
  2. Choose “MX-records” in the menu on the left.
  3. To change an existing MX-record, choose the host that you want to change and click on the three dots to the right and then on “Edit record”. Enter the new IP address and click on “Change MX record”.

    You can add a new MX-record by clicking on “+ Add” at the top. The left text field leaves you blank unless you want to set the e-mail traffic of a subdomain (advanced). Enter the destination, Time To Live (TTL) and priority as desired and click on “Add MX record”.

  4. The changes are activated. Remember that this can take 1 to 4 hours. You can check the active records via: http://who.is/dns/

Tip: The lower the value of your priority, the higher the priority.
If you have MX-records with priority 10 and 50, then the priority 10 record is your primary and the other is your secondary record.

Changes to your MX records will only take effect after 1 to 4 hours
The distribution time is usually 1 hour, but can go up to 4.

Updated on 6 October 2022

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