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How to reset your password in Microsoft 365 (Office 365)?

The method to reset a password varies depending on the circumstances.


Changing your own password in Microsoft 365

  1. Log in to your control panel (https://admin.microsoft.comas an admin or https://portal.office.com as a user)
  2. Click the gear icon at the top
  3. Select “Password” > “Change Password”

    Tip: Choose a strong password that contains at least 8 characters, combining letters, numbers, and these characters: !”#$%&'()*+,-./:;<=>?@[\]^_`{|}~.

  4. Confirm

Note: avoid using ^ or ~ in your password. It is quite difficult to type those characters using the keyboard of your mobile device.

Setting a new password for your user as an administrator

When a user requests a new password, you as the administrator will receive a request by e-mail. Here is how you can create a new password:

  1. Log in as an administrator to https://admin.microsoft.com
  2. Select “Users” > “Active users”
  3. Select the key symbol next to the desired user
  4. Select “Generate password automatically”. A random password will now be created
  5. Select “Reset” and then “Send Password by e-mail”
Updated on 26 August 2020

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