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On a regular basis fake emails are being sent out in our name to some of our customers. In this emails recipients are prompted to log on or pay a fake invoice. In reality these are fake versions and the login details are sent off to individuals who undoubtably had bad intentions with it.
Because we value the security of our customers and their data, we would like to inform you further about this incident via this page.
Always check your address bar before entering your login details. The correct URL you need to see when you are asked to enter your details always starts with https://identity.combell.com/login. Whether you access it via www.combell.com or via my.combell.com, this is the only correct URL for the login screen.
The right URL structure is very important. In a recent phishing attack, for example, the URL was http://identity.combell.comauthentify.jgcoudray.fr/combell/index.html. As you can see, part of the correct URL is often taken to make the fake URL as similar as possible to the correct URL. Always check that the URL starts with https://identity.combell.com/login and not a variant.
Example of a fake url
Below, you will find further examples of phishing e-mails and fake login screens so that you do not fall into the trap.
If you're unsure, don't hesitate to contact us. We know exactly which emails we have sent to you so we can quickly identify fake emails. If you need further information on these fake emails, or if you think you are a victim of this, please contact us as soon as possible.
More tips and tricks: What is a phishing e-mail and how can you tell it is a fake e-mail?
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