• Where is my domain name pointing to?

    Where is the domain name REGISTERED? A domain name can be registered with one company and hosted by another. The company where the domain name is registered is called the registrar of that domain name. Only the registrar can appoint nameservers for a domain name. In most cases, the registrar…

  • Creating an FTP user

    You can create an FTP user to access the files on your web hosting. Creating an FTP user is very easy. Follow these steps in the control panel: Go to “My products”> “Web hosting” > Click on “Manage” next to your domain name. On your left, click on “FTP &…

  • Webforwarding: redirecting your domain to another url

    A web forwarding redirects your domain name or subdomain to another website.In this article you can read how to create a web forward for your domain name. Step 1: Delete existing A- and AAAA-recrods Because a web forward cannot co-exist with A-record and AAAA-records, you must first delete these. Follow…

  • What is the Combell standard DNS?

    In this article you will find the standard DNS settings for your Combell services. Also read : Link your domain name to web hosting or link your domain name to a mailbox.

  • Where can I request the transfer code for my domain name?

    If you want to transfer your domain name to another provider ( registrar ), it will request a transfer or authorization code. That transfer code is required to successfully complete the move. Follow these steps in the control panel  to request a transfer code: If you have any problems, you…

  • Adjusting the rights of an FTP user

    If there are several FTP users linked to your hosting package, you can limit their rights to specific folders or limit that they can make changes themselves. Follow these steps in the control panel: Go to “My products”> “Web hosting”> Click on “Managed hosting” next to the the domain for…

  • How do I create a referral e-mail address?

    To create your own e-mail address, you do not necessarily need your own mailbox with Combell . You can create an e-mail address at which you have the e-mails forwarded to an existing e-mail address. This is called an e-mail alias. Create e-mail address with forward to another, existing e-mail…

  • What is DNSSEC and how do I activate it?

    DNSSEC (Domain Name System Security Extensions) is a security extension to the standard DNS system. It helps prevent internet users from being redirected to fake websites through so-called DNS spoofing or cache poisoning attacks. Normally, DNS ensures that a domain name is translated into the correct IP address of the…

  • Setup website after transferring your domain name

    In order for your website and e-mail to work perfectly even after your transfer your domain name, you must adjust the DNS settings and update the name servers. Also read: Set up e-mail and mailbox after transferring your domain name IN THIS ARTICLE 1. Adjust the A record to the…

  • Change password of an FTP user

    Follow these steps in the control panel to change an FTP password: Go to “My products”> “Web hosting”> Click on “Managed hosting” next to the the domain for which you want to consult the hosting. In the menu on the left you choose “FTP & SSH” > “FTP”. Clic on…

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Joachim Coessens Specialist Support