Enabling the webfilters will cause the server to watch for suspicious traffic towards the website/database and block the source at least temporarily.
We recommend you leave the filters on by default and report any issues that might occur to Support. Only disable filters by recommendation of our support team.
To access your web filter management, follow these steps in the control panel:
- Go to “My products”> “Web hosting”> Click on “Managed hosting” next to the the domain for which you want to consult the hosting.
- In the vertical menu on the left side, select “Security”
Is your own IP address blocked?
This may be the result of a web filter that considers your IP address suspicious. However, there are other levels at which your IP address can be blocked: firewall, web server, application.
Our support team can check at which level your IP is blocked. Contact them via support@combell.com
