{"id":888,"date":"2019-07-10T15:59:45","date_gmt":"2019-07-10T13:59:45","guid":{"rendered":"https:\/\/www.combell.com\/en\/help\/?post_type=ht_kb&#038;p=888"},"modified":"2022-09-26T13:43:37","modified_gmt":"2022-09-26T11:43:37","slug":"how-to-configure-my-exchange-mailbox-on-iphone-ipad-exchange","status":"publish","type":"ht_kb","link":"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-my-exchange-mailbox-on-iphone-ipad-exchange\/","title":{"rendered":"How to configure my Exchange mailbox on iPhone \/ iPad?"},"content":{"rendered":"<p>Sometimes the mail client will accept your settings and declare the setup done, even though there is something missing. Then you will experience a strange behavior of your mailbox \u2013 it will receive but not send messages or vice versa.<\/p>\n<p>Follow the instructions below to setup an exchange email account to your iPhone or iPad.<\/p>\n<ol>\n<li>First, access the section of your settings where you\n<ol>\n<li>Unlock your iPhone \/ iPad<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1671 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-1.png\" alt=\"Unlock your iPhone\/iPad\" width=\"199\" height=\"50\"><\/li>\n<li>Enter your &#8220;Settings&#8221; app<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1672 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-2.png\" alt=\"Settings\" width=\"150\" height=\"185\"><\/li>\n<li>Tap on &#8220;Mail&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1673 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-3.png\" alt=\"mail\" width=\"169\" height=\"300\"><\/li>\n<li>Enter &#8220;Accounts&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1674 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-4.png\" alt=\"accounts\" width=\"169\" height=\"300\"><\/li>\n<li>Here, find the option to &#8220;Add Account&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1675 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-5.png\" alt=\"Add account\" width=\"169\" height=\"300\"><\/li>\n<li>Tap on &#8220;Exchange&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1676 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-6.png\" alt=\"Exchange\" width=\"169\" height=\"300\"><\/li>\n<\/ol>\n<\/li>\n<li>Write down:\n<ol>\n<li>Your full email address, for example felix@ninefortwo.be<\/li>\n<li>The strong password you used to <a href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-do-i-create-an-e-mail-address-and-mailbox\/\">create the account in the control panel<\/a>.<\/li>\n<li>A description that speaks to you. You will use that to make the difference between this and other emails accounts you have.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1677 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-7.png\" alt=\"Fill in email, password and description\" width=\"169\" height=\"300\"><\/li>\n<\/ol>\n<\/li>\n<li>On the next screen\n<ol>\n<li>Your full email address should be automatically filled in<\/li>\n<li>For the server, enter &#8220;exchange.powermail.be&#8221;<\/li>\n<li>For the domain, type in &#8220;HMC&#8221;<\/li>\n<li>For the username, repeat your full email address<\/li>\n<li>For the Password, repeat your strong password<\/li>\n<li>Your description should be automatically filled in.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1678 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-8.png\" alt=\"fill in the data\" width=\"169\" height=\"300\"><\/li>\n<\/ol>\n<\/li>\n<li>Now, turn on\/off the accounts you wish to sync with your phone. Then tap on &#8220;Save&#8221;<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1679 size-full\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/2019\/07\/HoekanikmijnExchangemailboxconfigurerenopiPhoneiPadExchange-EN-9.png\" alt=\"turn on\/off the accounts you wish to sync\" width=\"169\" height=\"300\"><\/li>\n<\/ol>\n<p>You are all set.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes the mail client will accept your settings and declare the setup done, even though there is something missing. Then you will experience a strange behavior of your mailbox \u2013 it will receive but not send messages or vice versa. Follow the instructions below to setup an exchange email account&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[14],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/888"}],"collection":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/comments?post=888"}],"version-history":[{"count":8,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/888\/revisions"}],"predecessor-version":[{"id":4020,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/888\/revisions\/4020"}],"wp:attachment":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/media?parent=888"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=888"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}