{"id":726,"date":"2019-11-20T10:23:53","date_gmt":"2019-11-20T09:23:53","guid":{"rendered":"https:\/\/www.combell.com\/en\/help\/?post_type=ht_kb&#038;p=726"},"modified":"2020-07-14T16:43:25","modified_gmt":"2020-07-14T14:43:25","slug":"how-can-i-control-my-fax-services","status":"publish","type":"ht_kb","link":"https:\/\/www.combell.com\/en\/help\/kb\/how-can-i-control-my-fax-services\/","title":{"rendered":"How can I control my Fax services?"},"content":{"rendered":"<p>Your Fax Services account will allow you to send and receive Fax messages without the need of you having a Fax machine. Via email, and a special fax number we assign to you.<\/p>\n<p><strong><span style=\"vertical-align: inherit;\">Follow these steps in the <\/span><\/strong><a href=\"https:\/\/my.combell.com\/en\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"vertical-align: inherit;\">control panel<\/span><\/strong><\/a><strong><span style=\"vertical-align: inherit;\">\u00a0to view an overview and the settings of your Fax services:<\/span><\/strong><\/p>\n<ol>\n<li><span style=\"vertical-align: inherit;\">Go to \u201cMy Products\u201d&gt; \u201cFax Services\u201d&gt; Click \u201cManage Fax\u201d next to the fax number<\/span><\/li>\n<li>In the overview you see your:\n<ol>\n<li>Credit. This is the account credit you have left for your fax messages. (You can see our per page rate in the Send a Fax section.)<\/li>\n<li>Recipients. This is the email address that will receive the messages sent to your fax number (as attached PDF).<\/li>\n<li>Fax-to-mail settings. Here you can edit your settings to receive fax via email.<\/li>\n<li>Mail-to-fax settings. Here you can edit your settings to send fax via email.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15038\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/Overview-online-fax_LI.jpg\" alt=\"Overview online fax\" width=\"2515\" height=\"990\" \/><\/li>\n<\/ol>\n<\/li>\n<li>For further management click on &#8220;Settings&#8221; on the side menu, at the bottom.<\/li>\n<li>In the &#8220;Fax-to-mail&#8221; tab you can:\n<ul>\n<li>Change your recipient address. OR add more \u2013 you can receive at more than one email address.<\/li>\n<li>You can change the format in which you will receive the actual fax message you were sent \u2013 the format of the attachment it comes in.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15039\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/Fax-to-email.png\" alt=\"Fax-to-mail\" width=\"2495\" height=\"1166\" \/><\/li>\n<\/ul>\n<\/li>\n<li>For more settings switch to the &#8220;Mail-to-fax&#8221; tab. Here you can:\n<ol>\n<li>Change the sender email address. This is the address our system will recognize as allowed to send faxes from your account.    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tTip:<a href=\"https:\/\/www.combell.com\/en\/help\/kb\/send-fax-with-online-fax\/\"> You can send fax messages as simple emails.<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/li>\n<li>You can change the subject.<br \/>\nOur system will only recognize emails sent to a specific email domain and having a specific subject. Only they will be converted.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15040\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/mail-to-fax.png\" alt=\"mail-to-fax\" width=\"2555\" height=\"1583\" \/><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your Fax Services account will allow you to send and receive Fax messages without the need of you having a Fax machine. Via email, and a special fax number we assign to you. Follow these steps in the control panel\u00a0to view an overview and the settings of your Fax services:&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[22],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/726"}],"collection":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/comments?post=726"}],"version-history":[{"count":10,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/726\/revisions"}],"predecessor-version":[{"id":3123,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/726\/revisions\/3123"}],"wp:attachment":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/media?parent=726"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=726"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}