{"id":579,"date":"2019-11-27T11:58:38","date_gmt":"2019-11-27T10:58:38","guid":{"rendered":"https:\/\/www.combell.com\/en\/help\/?post_type=ht_kb&#038;p=579"},"modified":"2020-06-23T14:42:29","modified_gmt":"2020-06-23T12:42:29","slug":"how-can-i-add-a-custom-errorpage","status":"publish","type":"ht_kb","link":"https:\/\/www.combell.com\/en\/help\/kb\/how-can-i-add-a-custom-errorpage\/","title":{"rendered":"Add a custom error page"},"content":{"rendered":"<p><span style=\"vertical-align: inherit;\">Your website will look better if you have a custom error page with your logo or a user-friendly message that the visitor sees when, for example, he types a path or file in his browser that does not exist on our server.<\/span><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tTip: make sure you have uploaded at least one custom page with the number of the error and best also your logo.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><strong><span style=\"vertical-align: inherit;\">Follow these steps <\/span><span style=\"vertical-align: inherit;\">in the <\/span><a href=\"https:\/\/my.combell.com\/en\" target=\"_blank\" rel=\"noopener\"><span style=\"vertical-align: inherit;\">control panel <\/span><\/a> <span style=\"vertical-align: inherit;\">to add a custom error page:<\/span><\/strong><\/p>\n<ol>\n<li><span style=\"vertical-align: inherit;\">Go to \u201cMy products\u201d &gt; \u201cWeb hosting\u201d &gt; Click on the button \u201cManage hosting\u201d to the right of your domain name for which you want to change the error page.<\/span><\/li>\n<li><span style=\"vertical-align: inherit;\">Select \u201cSite settings\u201d in the menu on the left and then click on the \u201cError pages\u201d tab.<\/span><\/li>\n<li><span style=\"vertical-align: inherit;\">Choose an error e.g.: 404: File not found. Click on \u201cEdit page\u201d.<\/span><\/li>\n<li><span style=\"vertical-align: inherit;\">The website&#8217;s error page must be uploaded to the \u201cerrors\u201d subfolder of the main (www) folder: \/errors\/404.html.<\/span><\/li>\n<li><span style=\"vertical-align: inherit;\">Click on &#8220;Save&#8221;.<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14434\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/error-pages.png\" alt=\"error pages\" width=\"2895\" height=\"1497\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your website will look better if you have a custom error page with your logo or a user-friendly message that the visitor sees when, for example, he types a path or file in his browser that does not exist on our server. Follow these steps in the control panel to&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[4,46],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/579"}],"collection":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/comments?post=579"}],"version-history":[{"count":11,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/579\/revisions"}],"predecessor-version":[{"id":3030,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/579\/revisions\/3030"}],"wp:attachment":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/media?parent=579"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=579"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}