{"id":4246,"date":"2023-11-14T14:00:12","date_gmt":"2023-11-14T13:00:12","guid":{"rendered":"https:\/\/www.combell.com\/en\/help\/?post_type=ht_kb&#038;p=4246"},"modified":"2025-09-18T11:59:59","modified_gmt":"2025-09-18T09:59:59","slug":"manage-veeam-backups-for-microsoft-365","status":"publish","type":"ht_kb","link":"https:\/\/www.combell.com\/en\/help\/kb\/manage-veeam-backups-for-microsoft-365\/","title":{"rendered":"Manage Microsoft 365 Backup"},"content":{"rendered":"\n<p>With Microsoft 365 Backup you add an extra layer of protection to Microsoft 365. We then create a complete backup of your OneDrive, your SharePoint, emails, contacts \u2026 Something Microsoft 365 does not offer by default.<\/p>\n\n\n\n<p>Document (accidentally) deleted? That&#8217;s never a problem again. Activate Microsoft 365 Backup and you restore any file in just a few clicks.<\/p>\n\n\n\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">IN THIS ARTICLE<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#h-activate-microsoft-365-backup-for-your-users\">Activate Microsoft 365 Backup for your users<\/a><\/li><li class=\"\"><a href=\"#htoc-consult-and-restore-veeam-backups\">Consult and restore backups<\/a><\/li><li class=\"\"><a href=\"#htoc-manage-backups-of-multiple-users\">Manage backups of multiple users<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-activate-microsoft-365-backup-for-your-users\">Activate Microsoft 365 Backup for your users<\/h2>\n\n\n\n<p><strong>Activate Microsoft 365 Backup through our <a href=\"https:\/\/my.combell.com\/en\" target=\"_blank\" rel=\"noopener\">control panel<\/a><\/strong><\/p>\n\n\n\n<ol>\n<li>Go to &#8220;My products&#8221; &gt; &#8220;Microsoft 365&#8221; (and choose your tenant if you have several).<\/li>\n\n\n\n<li>Select &#8220;Users&#8221; from the menu on the left.<\/li>\n\n\n\n<li>Select the user you need and click on the three dots on the right<\/li>\n\n\n\n<li>Then select &#8220;Manage user&#8221;<\/li>\n\n\n\n<li>Click on &#8220;Order backup&#8221;<\/li>\n\n\n\n<li>Select all users you want backup for and click &#8220;Go to store&#8221; to complete your order.<\/li>\n\n\n\n<li>After completing your order, we will activate your backup(s) for the selected user(s). This can take up to one hour.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Please note: to activate Microsoft 365 Backup, we need your authorisation at Microsoft<\/strong><br>Click on the notification to give us the necessary permissions on Microsoft&#8217;s website. We need access to take backups of your data.<br><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/authorization-for-microsoft-365-has-expired-now-what\/\">Read more about this authorisation<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-consult-and-restore-veeam-backups\">Consult and restore backups<\/h2>\n\n\n\n<p><strong>Follow these steps in the <meta charset=\"utf-8\"><strong><a href=\"https:\/\/my.combell.com\/en\" target=\"_blank\" rel=\"noopener\">control panel<\/a><\/strong> to consult your backups<\/strong><\/p>\n\n\n\n<ol>\n<li>Go to &#8220;My products&#8221; &gt; &#8220;Microsoft 365&#8221; (and choose your tenant if you have several).<\/li>\n\n\n\n<li>Select &#8220;Backups&#8221; from the menu on the left.<\/li>\n\n\n\n<li>At the top, you will find the link to the Restore Portal for your Microsoft 365 tenant. All your users can log in via that link with their Outlook \/ Microsoft 365 login details.<\/li>\n\n\n\n<li>In the Restore Portal, you can view all backups and view and restore documents.<\/li>\n\n\n\n<li>At the top left of the Restore Portal, click on the date and time to select the correct backup (see screenshot). A backup is made every 4 hours.<\/li>\n\n\n\n<li>In the folders on the left, you can look up documents in your mailbox, OneDrive and SharePoint websites. Select the desired files and click &#8220;Restore&#8221; at the top to restore them immediately (see screenshot).<br><br>Or click &#8220;Add to restore list&#8221; to add them to a list of files you want to restore. You can then access the Restore List at the top via &#8220;Restore list&#8221; in the navigation. From there, you can restore files or remove them from the list.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/Screenshot-2023-11-14-at-11.25.16-1024x574.png\" alt=\"\" class=\"wp-image-23397\"\/><figcaption class=\"wp-element-caption\">Select the correct backup<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.combell.com\/en\/help\/wp-content\/uploads\/Screenshot-2023-11-14-at-11.25.56-1024x574.png\" alt=\"\" class=\"wp-image-23398\"\/><figcaption class=\"wp-element-caption\">Select the desired file and click on &#8220;Restore&#8221;.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"htoc-manage-backups-of-multiple-users\">Manage backups of multiple users<\/h2>\n\n\n\n<p>Check the option <strong>&#8220;Access to all backups&#8221;<\/strong> if you want to give a user access to backups of SharePoint sites and other users. This is useful, for example, for system administrators.<br>The contents of the backups always remain private! The user can only restore them.<\/p>\n\n\n\n<p><strong>Follow these steps in the <meta charset=\"utf-8\"><strong><strong><a href=\"https:\/\/my.combell.com\/en\" target=\"_blank\" rel=\"noopener\">control panel<\/a><\/strong><\/strong> to give a user access to all backups<\/strong><\/p>\n\n\n\n<ol>\n<li>Go to &#8220;My products&#8221; &gt; &#8220;Microsoft 365&#8221; (and choose your tenant if you have several).<\/li>\n\n\n\n<li>Select &#8220;Users&#8221; from the menu on the left.<\/li>\n\n\n\n<li>Select the user you need and click on the three dots on the right<\/li>\n\n\n\n<li>Then select &#8220;Manage user&#8221;<\/li>\n\n\n\n<li>At the bottom, tick &#8220;Access to all backups&#8221; under Backups.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>With Microsoft 365 Backup you add an extra layer of protection to Microsoft 365. We then create a complete backup of your OneDrive, your SharePoint, emails, contacts \u2026 Something Microsoft 365 does not offer by default. Document (accidentally) deleted? That&#8217;s never a problem again. Activate Microsoft 365 Backup and you&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[49,342],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/4246"}],"collection":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/comments?post=4246"}],"version-history":[{"count":7,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/4246\/revisions"}],"predecessor-version":[{"id":4495,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/4246\/revisions\/4495"}],"wp:attachment":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/media?parent=4246"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=4246"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=4246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}