{"id":156,"date":"2020-03-04T12:41:42","date_gmt":"2020-03-04T11:41:42","guid":{"rendered":"https:\/\/www.combell.com\/en\/help\/?post_type=ht_kb&#038;p=156"},"modified":"2025-10-27T15:16:32","modified_gmt":"2025-10-27T14:16:32","slug":"set-up-a-basic-mailbox-on-your-devices","status":"publish","type":"ht_kb","link":"https:\/\/www.combell.com\/en\/help\/kb\/set-up-a-basic-mailbox-on-your-devices\/","title":{"rendered":"Set up a basic mailbox on your devices"},"content":{"rendered":"\n<div class=\"wp-block-ht-block-toc  is-style-outline htoc htoc--position-wide toc-list-style-plain\" data-htoc-state=\"expanded\"><span class=\"htoc__title\"><span class=\"ht_toc_title\">Table of Contents<\/span><span class=\"htoc__toggle\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\"><g fill=\"#444\"><path d=\"M15 7H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><path d=\"M15 1H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1zM15 13H1c-.6 0-1 .4-1 1s.4 1 1 1h14c.6 0 1-.4 1-1s-.4-1-1-1z\"><\/path><\/g><\/svg><\/span><\/span><div class=\"htoc__itemswrap\"><ul class=\"ht_toc_list\"><li class=\"\"><a href=\"#h-configuration-settings\">Configuration Settings<\/a><\/li><li class=\"\"><a href=\"#h-manuals-to-configure-your-basic-mailbox-on-your-devices\">Manuals to configure your Basic mailbox on your devices<\/a><\/li><\/ul><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-configuration-settings\">Configuration Settings<\/h2>\n\n\n\n<p>The data you need to set up your basic mailbox can also be found on your <a href=\"https:\/\/my.combell.com\/en\" target=\"_blank\" rel=\"noopener\">control panel<\/a> under the management of your mailbox.<\/p>\n\n\n\n<div class=\"wp-block-ht-blocks-toggle wp-block-hb-toggle\"><div class=\"wp-block-hb-toggle__title\"><span>Where to find your configuration data?<\/span><\/div><div class=\"wp-block-hb-toggle__content\"><div class=\"wp-block-hb-toggle__contentwrap\"><strong>Follow these steps in the <a href=\"https:\/\/my.combell.com\/en\" target=\"_blank\" rel=\"noopener\">control panel<\/a><\/strong><br><br>1. Go to &#8220;My products&#8221; &gt; &#8220;Email hosting&#8221; &gt; Click &#8220;Manage email&#8221; next to the domain for which you want to set up a mailbox.<br><br>2. Select &#8220;Mailboxes&#8221; from the menu on the left.<br><br>3. Here you will see a list of all your mailboxes. Find the mailbox you want to set up and click &#8220;Manage&#8221;.<br><br>4. At &#8220;Connection settings&#8221; you will find the necessary data to set up your mailbox.<\/div><\/div><\/div>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Incoming mail server:<\/strong>\nimap.mailprotect.be (port 993)\n\n<strong>Outgoing e-mail server:<\/strong> \nsmtp-auth.mailprotect.be (port 465)<\/pre>\n\n\n\n<p>For the most popular mail programs, we have written step by step how to configure your mailbox there, see below.<\/p>\n\n\n\n<p>Or&nbsp; <a href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-autodiscover-for-basic-mail\/\">configure Autodiscover to make setup easier<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-manuals-to-configure-your-basic-mailbox-on-your-devices\">Manuals to configure your Basic mailbox on your devices<\/h2>\n\n\n\n<p>Choose the device and e-mail program on which you want to install your Basic mailbox and follow the steps.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-smartphone-and-tablet\">Smartphone and tablet<\/h3>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-my-basic-mailbox-on-iphone-ipad-basic-mail\/\">iOS&nbsp;<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-my-basic-mailbox-on-android-basic-mail\/\">Android<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-my-basic-mail-in-outlook-for-ios\/\">Outlook for iOS<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-my-basic-mail-in-outlook-for-android\/\">Outlook for Android<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/setting-up-your-basic-mailbox-in-the-gmail-app\/\">Gmail app<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-laptop-and-desktop\">Laptop and desktop<\/h3>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/set-your-basic-mailbox-to-outlook\/\">Outlook<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/set-your-basic-mailbox-on-outlook-for-mac\/\">Outlook for Mac<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/set-your-basic-mailbox-to-apple-mail\/\">Apple Mail<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/set-your-basic-mailbox-to-the-default-windows-client\/\">Windows Mail<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/configure-your-basic-mailbox-on-spark\/\" data-type=\"ht_kb\" data-id=\"24738\">Spark<\/a><\/li>\n\n\n\n<li><a style=\"font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif;\" href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-my-basic-mailbox-in-thunderbird-basic-mail\/\">Thunderbird<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-online-e-mail-programs\">Online e-mail programs<\/h3>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.combell.com\/en\/help\/kb\/how-to-configure-my-basic-mailbox-in-windows-live-mail-pop3-imap-basic-mail\/\">Windows Live Mail<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Configuration Settings The data you need to set up your basic mailbox can also be found on your control panel under the management of your mailbox. Incoming mail server: imap.mailprotect.be (port 993) Outgoing e-mail server: smtp-auth.mailprotect.be (port 465) For the most popular mail programs, we have written step by step&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[27,12],"ht-kb-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/156"}],"collection":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/comments?post=156"}],"version-history":[{"count":19,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/156\/revisions"}],"predecessor-version":[{"id":4507,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb\/156\/revisions\/4507"}],"wp:attachment":[{"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/media?parent=156"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-category?post=156"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.combell.com\/en\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}