{"id":7386,"date":"2019-04-29T13:45:43","date_gmt":"2019-04-29T11:45:43","guid":{"rendered":"https:\/\/www.combell.com\/en\/blog\/?p=7386"},"modified":"2019-06-12T13:41:07","modified_gmt":"2019-06-12T11:41:07","slug":"caution-blackmail-e-mails-are-going-around","status":"publish","type":"post","link":"https:\/\/www.combell.com\/en\/blog\/caution-blackmail-e-mails-are-going-around\/","title":{"rendered":"Caution: blackmail e-mails are going around"},"content":{"rendered":"<p>If you receive an e-mail that at first sight appears to come from your own e-mail address, do not panic! It does not necessarily mean that your e-mail account has been hacked. Here is what you need to do if you receive such an e-mail.<\/p>\n<h2><strong>Anyone can send e-mails in your name<\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7388\" title=\"New blackmail e-mails are going around\" src=\"https:\/\/www.combell.com\/en\/blog\/files\/New-blackmail-e-mails-are-going-around.png\" alt=\"New blackmail e-mails are going around\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.combell.com\/en\/blog\/files\/New-blackmail-e-mails-are-going-around.png 250w, https:\/\/www.combell.com\/en\/blog\/files\/New-blackmail-e-mails-are-going-around-50x50.png 50w, https:\/\/www.combell.com\/en\/blog\/files\/New-blackmail-e-mails-are-going-around-60x60.png 60w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Current e-mail protocols do not verify the mail sender\u2019s identity. Put simply: anyone can create an account in their e-mail program and send e-mails from this account. You could even enter\u00a0<a href=\"mailto:bill.gates@microsoft.com\">bill.gates@microsoft.com<\/a>\u00a0or <a href=\"mailto:president@whitehouse.org\">president@whitehouse.org<\/a>. The e-mail protocol does not check that the address exists or even whether you are entitled to use that e-mail address. This technique is called <strong>\u2018spoofing\u2019.<\/strong><\/p>\n<blockquote><p>Have you received a blackmailing e-mail with your own e-mail address as sender? Do not panic, as these are usually \u2018harmless\u2019 spam messages.<\/p><\/blockquote>\n<p>Others can use your e-mail address just as easily as you do. When you receive an e-mail that appears at first sight to come from your own e-mail address, you do not need to get in a panic. It does not mean that hackers have broken into your e-mail account or have access to your mailboxes.<\/p>\n<p style=\"text-align: center;\"><a class=\"cta_button\" href=\"https:\/\/www.combell.com\/en\/email-hosting\" target=\"_blank\" rel=\"noopener noreferrer\">View the e-mail solutions available at Combell<\/a><\/p>\n<h2><strong>Purpose of these e-mails: spam, phishing, malware or blackmail<\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7389\" title=\"Everyone can send blackmail e-mails in your name\" src=\"https:\/\/www.combell.com\/en\/blog\/files\/Everyone-can-send-blackmail-e-mails-in-your-name.png\" alt=\"Everyone can send blackmail e-mails in your name\" width=\"200\" height=\"166\" \/>But why is the sender using these fake e-mail addresses? There can be various reasons for this\u2026<\/p>\n<p>Most misuse of someone\u2019s e-mail address happens with <strong>addresses of organisations<\/strong> such as supermarkets, providers, etc. This usually involves \u2018phishing\u2019 e-mails, whose purpose is to forward spam or obtain financial or other information. You can read more about this type of e-mails in our <a href=\"https:\/\/www.combell.com\/en\/blog\/what-is-a-phishing-e-mail-and-how-can-you-tell-it-is-a-fake-e-mail\/\" target=\"_blank\" rel=\"noopener noreferrer\">previous blog on fake e-mails<\/a>.<\/p>\n<p>The latest wave of fake e-mails is misusing <strong>personal e-mail addresses<\/strong> with the aim of <strong>blackmailing<\/strong> you.<\/p>\n<h2><strong>Characteristics of the latest blackmailing e-mails<\/strong><\/h2>\n<p><div class=\"su-list\" style=\"margin-left:0px\"><\/p>\n<ul>\n<li><i class=\"sui sui-search\" style=\"color:#1e1d2c\"><\/i> The sender sends you an <strong>e-mail with your personal e-mail address as sender <\/strong>and claims to have gained access to your e-mail account. Or even to have taken control of your computer.<\/li>\n<li><i class=\"sui sui-search\" style=\"color:#1e1d2c\"><\/i> In some cases, the e-mail mentions a password that you have used for a particular website.<\/li>\n<li><i class=\"sui sui-search\" style=\"color:#1e1d2c\"><\/i> The sender says you have been hacked because you have <strong>browsed an \u2018adult site\u2019 or similar.<\/strong><\/li>\n<li><i class=\"sui sui-search\" style=\"color:#1e1d2c\"><\/i> The sender is only prepared to return control of your mailbox to you, or to destroy incriminating material that has been obtained, after <strong>payment of a ransom, usually in bitcoins<\/strong>.<\/div><\/li>\n<\/ul>\n<h2><strong>What should you do if you receive a blackmailing e-mail?<\/strong><\/h2>\n<p><div class=\"su-list\" style=\"margin-left:0px\"><\/p>\n<ul>\n<li><i class=\"sui sui-arrow-right\" style=\"color:#1a11bb\"><\/i> <strong><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7390\" title=\"Contact our helpdesk when in doubt about blackmail e-mails\" src=\"https:\/\/www.combell.com\/en\/blog\/files\/Contact-our-helpdesk-when-in-doubt-about-blackmail-e-mails.png\" alt=\"Contact our helpdesk when in doubt about blackmail e-mails\" width=\"120\" height=\"150\" srcset=\"https:\/\/www.combell.com\/en\/blog\/files\/Contact-our-helpdesk-when-in-doubt-about-blackmail-e-mails.png 250w, https:\/\/www.combell.com\/en\/blog\/files\/Contact-our-helpdesk-when-in-doubt-about-blackmail-e-mails-240x300.png 240w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/>Stay calm!<\/strong><\/li>\n<li><i class=\"sui sui-arrow-right\" style=\"color:#1a11bb\"><\/i> The password was probably stolen in a large-scale data theft involving millions of e-mail addresses and passwords. Normally, you will have been notified about this theft and will have changed your password since then. Not sure about this?\u00a0<strong>You can check whether your e-mail address was involved in any such theft at <\/strong><a href=\"https:\/\/haveibeenpwned.com\/\" target=\"_blank\" rel=\"noopener\"><strong>HaveIbeenPwned<\/strong><\/a><strong>.<\/strong><\/li>\n<li><i class=\"sui sui-arrow-right\" style=\"color:#1a11bb\"><\/i> <strong>Never give in to this kind of blackmail.<\/strong> The sender has no power over you whatsoever \u2013 after all, the e-mail contains no proof of what is being claimed. If you were to give in to the blackmail, you would merely expose yourself to further blackmail!<\/li>\n<li><i class=\"sui sui-arrow-right\" style=\"color:#1a11bb\"><\/i> This blackmailing e-mail is <strong>no proof whatsoever that your computer has been hacked<\/strong>. Signs that you could have been hacked are: your computer is slow or boots up very slowly; your antivirus has been switched off without your knowledge; your cursor moves independently or you start to see a lot of pop-ups.<\/li>\n<li><i class=\"sui sui-arrow-right\" style=\"color:#1a11bb\"><\/i> <strong>If in doubt, feel free to send your e-mail to us<\/strong> or call our helpdesk (free of charge).<\/div><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a class=\"cta_button\" href=\"https:\/\/www.combell.com\/en\/support\" target=\"_blank\" rel=\"noopener noreferrer\">Contact our support service in case of any doubt<\/a><\/p>\n<h2><strong>General points to consider for assessing suspicious e-mails<\/strong><\/h2>\n<ol>\n<li><strong>Study e-mail addresses and URLs carefully before clicking on them.<\/strong>That is really easy to do in your computer\u2019s e-mail program: hover the cursor over a clickable link and the full web address will be displayed in the status bar. The full sender address in the \u2018From\u2019 line also usually gives a good indication: a mail from Telenet but with a sender address like <a href=\"mailto:xyz@crazydiscount.com\">xyz@crazydiscount.com<\/a> should immediately make you suspicious.<\/li>\n<\/ol>\n<div class=\"bs-callout bs-callout-default\">\n<p><strong>Tip<\/strong>: most e-mail clients and browsers allow you to activate the status bar via the \u2018View\u2019 menu.<\/p>\n<\/div>\n<ol start=\"2\">\n<li><strong>Be extra careful with e-mails you view on your smartphone.<\/strong>The \u2018hover\u2019 option is not available there! What you can do though: press and hold the e-mail address or link and choose the \u2018copy\u2019 option from the context menu. Paste the address or link into your memo app to view the underlying link.<\/li>\n<li><strong>Protect your computer and smartphone with a good antivirus.\u00a0<\/strong>If you accidentally click on an infected link, your antivirus should prevent the malware from taking effect.<\/li>\n<li><strong>Keep your computer and smartphone up to date, regularly back up your data and use strong passwords.<\/strong>If anything does go wrong, it will then be easier to recover your device.<\/li>\n<li><strong>Think about it: if something seems too good to be true, it probably is not!<\/strong> It is best to steer clear of links in e-mails that announce you have won prizes in competitions which you did not enter!<\/li>\n<\/ol>\n<p style=\"text-align: center;\"><a class=\"cta_button\" href=\"https:\/\/www.combell.com\/en\/email-hosting\" target=\"_blank\" rel=\"noopener noreferrer\">Choose the mailbox that suits your requirements<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you receive an e-mail that at first sight appears to come from your own e-mail address, do not panic! It does not necessarily mean that your e-mail account has...<\/p>\n","protected":false},"author":1,"featured_media":7440,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[66,71],"tags":[292],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails.jpg",1920,656,false],"thumbnail":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-50x50.jpg",50,50,true],"medium":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-300x103.jpg",300,103,true],"medium_large":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-768x262.jpg",768,262,true],"large":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-1024x350.jpg",1024,350,true],"1536x1536":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails.jpg",1536,525,false],"2048x2048":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails.jpg",1920,656,false],"post-featured":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-850x290.jpg",850,290,true],"post-featured-opt":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-750x256.jpg",750,256,true],"post-featured-opt-md":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-850x290.jpg",850,290,true],"post-featured-opt-sm":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-485x165.jpg",485,165,true],"post-featured-opt-xs":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-375x128.jpg",375,128,true],"post-most-popular":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-50x50.jpg",50,50,true],"post-author":["https:\/\/www.combell.com\/en\/blog\/files\/beware-blackmail-e-mails-60x60.jpg",60,60,true]},"uagb_author_info":{"display_name":"Combell","author_link":"https:\/\/www.combell.com\/en\/blog\/author\/blogadmin\/"},"uagb_comment_info":0,"uagb_excerpt":"If you receive an e-mail that at first sight appears to come from your own e-mail address, do not panic! It does not necessarily mean that your e-mail account has...","_links":{"self":[{"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/posts\/7386"}],"collection":[{"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/comments?post=7386"}],"version-history":[{"count":2,"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/posts\/7386\/revisions"}],"predecessor-version":[{"id":7392,"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/posts\/7386\/revisions\/7392"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/media\/7440"}],"wp:attachment":[{"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/media?parent=7386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/categories?post=7386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.combell.com\/en\/blog\/wp-json\/wp\/v2\/tags?post=7386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}