{"id":7153,"date":"2018-06-21T10:56:28","date_gmt":"2018-06-21T08:56:28","guid":{"rendered":"https:\/\/www.combell.com\/en\/blog\/?p=7153"},"modified":"2020-04-14T15:37:09","modified_gmt":"2020-04-14T13:37:09","slug":"please-note-new-procedure-for-transferring-your-domain-name","status":"publish","type":"post","link":"https:\/\/www.combell.com\/en\/blog\/please-note-new-procedure-for-transferring-your-domain-name\/","title":{"rendered":"Please note: new procedure for transferring your domain name!"},"content":{"rendered":"<p>Since the introduction of the General Data Protection Regulation (GDPR) on 25 May 2018, it is <strong>no longer allowed to show personal data from natural persons.<\/strong> Not even when requesting WHOIS data. Data of companies and organisations, however, may still be mentioned, though to a limited extent. This has consequences when you transfer your domain name. So please pay extra attention!<\/p>\n<h2>Please pay attention when you transfer your domain name!<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-15013\" src=\"https:\/\/www.combell.com\/nl\/blog\/files\/2018\/04\/Warning-phishing-mails.png\" alt=\"Opgelet\" width=\"125\" height=\"110\" \/><\/p>\n<p>Why is this so important? Because when you transfer a domain name to Combell, the <strong>WHOIS data is no longer automatically transferred.<\/strong> By default, Combell now uses your invoice details for this. But this is not correct in certain cases \u2013 for example, if you are a reseller and want to transfer a domain name at the request of your customer, the data of your customer must be recorded in the WHOIS database, not yours!<\/p>\n<p>Luckily, you can edit the owner details at the end of the ordering process, if this is necessary.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7154 size-full\" title=\"Overview and payment\" src=\"https:\/\/www.combell.com\/en\/blog\/files\/Overview-and-payment.png\" alt=\"Overview and payment\" width=\"645\" height=\"202\" srcset=\"https:\/\/www.combell.com\/en\/blog\/files\/Overview-and-payment.png 645w, https:\/\/www.combell.com\/en\/blog\/files\/Overview-and-payment-300x94.png 300w\" sizes=\"(max-width: 645px) 100vw, 645px\" \/><\/p>\n<h2><\/h2>\n<h2>Tips for a smooth transfer<\/h2>\n<ul>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-15146\" title=\"Combell mover verhuist je domeinnaam\" src=\"https:\/\/www.combell.com\/nl\/blog\/files\/mover.png\" alt=\"Combell mover verhuist je domeinnaam\" width=\"150\" height=\"131\" \/>If you are considering a transfer, start by checking <strong>the contact details that Combell has from you<\/strong><\/li>\n<li>During the process, make sure you carefully review <strong>the information that is automatically entered<\/strong> and change this where necessary<\/li>\n<li>Please note: <strong>Registrar<\/strong> = the company that will manage the domain name (Combell); <strong>Registrant<\/strong> = the domain holder (you or your customer if you are a reseller)<\/li>\n<li>Changing details <strong>after the transfer<\/strong> involves additional costs, because from now on this is considered a new registration<\/li>\n<\/ul>\n<p>Did you know that <a href=\"https:\/\/www.combell.com\/en\/website-transfer\" target=\"_blank\" rel=\"noopener noreferrer\">Combell Mover<\/a> can transfer your domain name for you free of charge, as well as your website, databases, Hosted Exchange or VPS? <a href=\"https:\/\/www.combell.com\/en\/support\" target=\"_blank\" rel=\"noopener noreferrer\">Contact our support teams<\/a> for more information!<\/p>\n<p>&nbsp;<\/p>\n<h2>How can you contact a domain holder from now on?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-14915\" title=\"WHOIS gegevens afgeschermd voor GDPR\" src=\"https:\/\/www.combell.com\/nl\/blog\/files\/2018\/03\/SEO-1-van-de-checks-voor-het-lanceren-van-je-website.jpg\" alt=\"WHOIS gegevens afgeschermd voor GDPR\" width=\"175\" height=\"175\" \/><\/p>\n<p>If you would like to know who owns a certain domain name, you can request this via the WHOIS database at the registry, which is the organisation that manages the Top-Level Domain. For .com, .org and <a href=\"https:\/\/www.combell.com\/en\/domain-names\/registering-a-domain-name\" target=\"_blank\" rel=\"noopener noreferrer\">the many new domain extensions<\/a>, it is ICANN (<a href=\"http:\/\/whois.icann.org\" target=\"_blank\" rel=\"noopener\">whois.icann.org<\/a>), for .be, .vlaanderen, .brussels it is\u00a0DNSBelgium, for .nl it is\u00a0SIDN, for .eu it is\u00a0EURID, etc.<\/p>\n<p><strong>If the domain holder is a company or organisation: <\/strong>some registries still mention the address and e-mail address of the domain holder, but not the name, like DNSBelgium. Others, such as ICANN, only mention a name, with no postal address or e-mail address, but also create an e-mail address for each domain holder \u2026@anonymised.email. E-mail sent to this address is then forwarded to the relevant company.<\/p>\n<p><strong>If the domain holder is a private person:<\/strong> their personal data will no longer be mentioned, not even their name. Sometimes, the direct e-mail address of the domain holder is mentioned (EURID), and other times, you can contact the domain holder via a form (DNSBelgium). ICANN uses the same method as with companies (e-mail address @anonymised.email with forward to the actual e-mail address).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since the introduction of the General Data Protection Regulation (GDPR) on 25 May 2018, it is no longer allowed to show personal data from natural persons. 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