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Virtual Servers FAQ

 

Starting from frequently asked questions from customers to our sales and support departments, we drew up a list of answers to the most frequently asked questions about fax services.
Click on a question and the answer will appear. Should some of your questions still remain unanswered, don’t hesitate to contact us at our free number 0800-8-567890 (for Belgium and the Netherlands) or e-mail us at sales@combell.com.

  VPS FAQ
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Do I have root access via SSH to my virtual server?

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Can I myself install applications on my virtual server?

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Which SLA applies to the VPS services?

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Are e-mail backup (fallback mail server) and secondary DNS available for VPS?

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Do I get support by default with a Virtual Private Server?

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What are the applicable rates if I exceed my authorized amount of data traffic?

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How much does an extra IP address cost?

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Can I purchase more memory or disk space?

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Which payment plan do you use for long-term contracts?

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Do I get a rebate if I rent several VPSs?

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How many VPS clients do you host on 1 single machine?

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On which physical machine will my VPS be installed?

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For which files and folder do you create backups?

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