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  Frequently Asked Questions
 

Do you have any questions about using a dedicated server at COMBELL ?

Below, some of the most frequently asked questions to COMBELL.

  Frequently asked questions about dedicated servers

What is a dedicated server ?

 
 

A dedicated server means that COMBELL provides you with a complete computer system - a server - installed in our data-center, which you can use for your own applications or website. There are no other people using this server. That means, you can install your own software on your server and you have complete root access.

What is the difference between dedicated hosting and co-location ?

 
 

For dedicated server hosting you pay a monthly fee for the use of a server, which is basically a complete computer system.. This monthly fee includes : server hardware, 2 hours COMBELL staff support, 24/7 monitoring, data transfer, full installation and preparation of the server.

If you choose co-location, you have to buy your own server, you install the server software yourself and you have a fixed monthly data transfer at COMBELL. You can still get COMBELL staff support, but then as an option, meaning : it is not included.

The main advantage of a dedicated server against co-location:

  • No large server purchase investments.
  • COMBELL support standard included.
  • Purchase and storage of server hardware
  • Purchase and storage of replacement parts for your dedicated server.
  • Hardware installation: disk controllers, disk arrays and RAM memory inclusive.
  • Hardware failures are monitored 24/7 and are solved according to the SLA.
  • Server hardware burn-in tests.

Do you have a Service Level Agreement (SLA) ?

 
  Yes, we have a Service Level Agreement for dedicated hosting as well as for co-location customers. This SLA gives a clear review of the COMBELL services and clearly explains what will happen in case something should go wrong. In this SLA, you will see that COMBELL is 24/24 and 7/7 available for emerging problems.

Click here for the dedicated hosting SLA ( PDF )
Click here for the co-location SLA ( PDF )

Which are the dedicated hosting terms of payment?

 

The minimum term of payment for dedicated server hosting or for co-location is three months. When paying for a year contract, you receive a 5% discount.

 

Why COMBELL as
your hosting partner ?
High speed servers
Data center in Brussels
100 % security
99,9 % uptime
 
COMBELL
infrastructure

 



Each server is
installed in a
hyper-modern data center
in Brussels with guaranteed power supplies, climate regulation and fire protection which guarantees a maximum uptime.

Video security via a closed circuit and 24/7 security by a security company guarantee optimal security
of your data.

 
  Become a COMBELL
consultancy partner
 




Do you have customers who qualify for dedicated hosting
or co-location ? 

Become a COMBELL consultancy partner and receive a monthly commission for your leads.

 
 

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